Ned Kelly Essay

Ned Kelly Kelly was twelve when his father died, and he was subsequently required to leave school to take on the new position as head of the family. Shortly after this, the Kellys moved to Glenrowan. As a teenager, Ned became involved in petty crimes, regularly targeting the wealthy landowners. The story goes that Ned Kelly was influenced to become a bushranger. His family was not particularly liked by the law, and so when he was persecuted by a few of the policemen, he reacted and decided to become an outlaw. He figured that if he was going to be charged for something, he would give them a real reason. Kelly became a protege to another bushranger, Harry Power who was a notorious bushranger of Victoria, originally transported to Van Diemen’s Land in 1841 for stealing shoes. Upon his release, he continued his life of crime, which landed him in Pentridge Gaol. He became a bushranger when he escaped from Pentridge in 1869. At first he worked solo, but decided after while that he would like an accomplice. A friend of his named Jack Lloyd had a nephew, Ned Kelly, just 15 years old and already embittered by frequent run-ins with the police. Lloyd recommended the young Ned Kelly to Harry Power. Power became a mentor to Ned Kelly, taking him on as an apprentice in 1870, and teaching him the finer points of bush ranging. Ned Kelly gradually progressed to crimes of increasing seriousness and violence, including bank robbery and murder, soon becoming a hunted man. A lot of people think of Ned Kelly as a cold blooded killer and a criminal. Ned was in trouble from a young age, he robbed banks and the ones he killed, and he stole horses and ran away from the police. His family were thought to be wild and reckless and where ever Ned went he took hostages. He got his friends into his mess, got Joe Byrne to kill one of his best friends, Aaron and he had a deadly accurate shot with a revolver or rifle. He was someone to be afraid of. But then again†¦ Through it all, Ned emerges as a incredibly courageous individual , as he did from the mist at Glenrowan, dressed in his famous suit of armour, for his extraordinary last stand. A  special 60 minutes episode showed that 91% of those who voted believed that Ned wasn’t given a fair trial. Others think he has a victim of a vicious system. In his very brief life he became an Australian legend. Ned only killed in self defence, when he was 9 he risked his life to save a boy from drowning, he had to become the father of the family at a young age. He was punished for things he didn’t do and was victimized by the police. He gave to the poor and he would do anything for the ones he loved. His last wish was for the police to let his Mum go, since she was in jail for something she didn’t do. Ned was self-educated and very loyal to his friends, family and supporters and had a good sense of humour. His mocking courage never deserted him and to be as game as Ned Kelly is to have the ultimate bravery. He was and still is a hero. I think he was hero but it’s up to you to choose what you think. Make sure you read all the facts before you judge him. Just like the saying don’t judge a book by its cover! It is not true that Ned Kelly only killed in self-defence. He was a cold-blooded killer who willingly murdered policemen and others who betrayed him (this is hardly self-defence). He most certainly planned to murder most of the policemen travelling to Glenrowan by train, by causing the train’s derailment.

Ipod Decision Making Process

Describe and explain the characteristics that affect consumer behaviour and outline the consumer decision-making process as it relates to Apple iPod Introduction ‘Consumer purchases are influenced strongly by cultural, social, personal and psychological characteristics’ (Kotler, Armstrong, Wong & Saunders). This report will investigate the characteristics that affect consumer behaviour and the consumer decision-process as it relates to the purchase of an Apple iPod.This report will be describing and explaining how consumers go through five different stages to reach a buying decision and outlining the consumer decision-making process when a consumer buys a product. The Apple iPod is a brand of portable media players and was launched on October 2001. There are four different types of players, which can play both music and videos, including the ‘iPod Classic’, ‘iPod Touch’, ‘iPod Nano’ and the ‘iPod Shuflfe’. The Apple â⠂¬Ëœitunes’ software can be used to transfer music to the iPods from computers.Both the Sony Walkman and Samsung YP-P2 are the iPods biggest competitors and have the same touch screen control panel. They both can hold similar amount of music to that of an iPod. ‘Mintel forecasts that the UK audio equipment market will grow by an estimated 8% to reach a value of ?2. 2 billion at current prices over the period 2007-12. In real terms, with massive price deflation for electronics taken into consideration, this equates to 100% rate of growth until 2012. (mintel, accessed at 19th November 2009) ‘Market growth since 2006 for the Apple iPod has been in decline due to the high pricing scheme of the devices although price cuts like those applied to the iPod shuffle on Tuesday and cheaper Internet –capable models down the line should help the company reverse course and maintain a steady rate of growth through 2009, says one Wall Street analyst’, (http://www. ap pleinsider. com/articles/08/02/20/growth_potential_seen_in_steadily_maturing_ipod_market. html 20th February 2008). The Apple iPod is aimed at young adults aged between 12-25, both males and females.The Apple iPod is aimed at people in the middle/high class and for those who have a particular interest or passion in music. The report will also provide a discussion of the type buying behaviour related with Apple iPods and compare the process with a less complex product, such as a bottle of water in this report. Marketing recommendations will then be given for the purchase of an Apple iPod. The Characteristics that Affect Consumer Behaviour It can be seen that cultural, social, personal and psychological are the four characteristics that influence consumer behaviour.This section will describe how some of the characteristics associate with consumer behaviour when purchasing an Apple iPod. For the social characteristic influence, this can be that the person who is buying an iPod can be i nfluenced by friends, family or any other groups the person is part of, a friend of the person may recommend an iPod to be the best portible audio player to purchase, which would then give the consumer more confidence to buy an iPod. Inspirational groups, such as celebrities who could be seen using an iPod, might have also influenced consumer behaviour. This may influence a consumer, due to the status of a celebrity.Personal characteristics such as the age of a person can affect consumer behaviour. In this case a consumer may be in an age group where it is cool and common to have an iPod, so this would be more of a want for the buyer to have the product. An Outline of the Consumer Decision-Making Process Type of Buying decision behaviour This section of the report will discuss the type of buying decision behaviour associated with the Apple iPod. The decision behaviour for the buyer of an iPod would be complex buying behaviour due to the high cost of the product and is mainly purchas e infrequently.It could be said that the consumer has much to learn about the product and may have little knowledge about the product before making a decision to purchase it. For example, an iPod buyer may not know what functions of the product to consider. ‘Many product features carry no real meaning to the great majority of potential purchasers’ (Kotler 2008 page 263, p1). This can relate to the iPod when looking at the memory size and price of the product, a customer may not know the difference between a ‘10GB iPod and a ‘160GB’ iPod. So the buyer will pass though a learning process, first developing attitudes, and then making a thoughtful purchase choice’ (Kotler 2008, page 263, p1). So for marketers of an iPod, they must understand the way a consumer gathers information and the evaluation behaviour of a high involvement product. The advertising and size of the iPod may be used to help make it easier for a consumer to understand what the me mory size is of an iPod. Dissonance-reducing buying behaviour can be associated with the buying of an iPod, due to how expensive the product is and how infrequent it is purchased.For example, consumers buying an iPod could face a high involvement decision because of the high price of an iPod compared to a low involvement product such as a toothbrush and how the product can express the consumer, such as the which style and colour of iPod suit the consumer best. The Consumer may evaluate and do some research into the types iPods, prior to the buying decision to make give them more knowledge of the product. An explanation of each stage of the decision-making model This section of the report will explain each stage of the decision-making model for a buyer of an iPod.Below is the five-stage decision making process, buyers go through when they purchase a product. ‘The buying process starts with need recognition – the buyer recognising a problem or need’ (Kotler 2008, p age 265, p4). The first stage of the decision making model is where the consumer has recognised a problem or a need. Need recognition In relation to the iPod, is where the consumer has recognised that the product is available to buy and may have dissatisfaction with their current portable audio player.The iPod is not necessary a need, such as food or water. It is more of an individual want and the consumer may have more income spare to purchase an iPod. The purchase of an iPod could be mainly because of its appeal. ‘A need can also be triggered by external stimuli. Anna passes a bakery and the smell of reshly baked bread stimulates her hunger; she admires a neighbour’s new car; or she watches a television commercial for a Caribbean holiday’. (Kotler et al 2008, page 266 p1). This statement states that external stimuli can trigger a need.In relation to the iPod, the external stimuli could be an advert on television or someone in the public using an iPod, who seems to be having a fun with the product. The second stage of the decision-making model is the information search stage. This is the stage where a consumer is aroused to search for more information about the product they have been attracted too in the need recognition stage. ‘The consumer may simply have heightened attention or may go into active information search’ (Kotler et al 2008, page 266 p2). Heightened attention simply means the consumer becomes more receptive to information about a product.The consumer may pay more attention to adverts and products used by friends. Active information search is where the consumer gathers information, such as searching reading material or phoning friends to gather information, this usually depends of drive of the consumer to search for information about a product. ‘The amount of searching she does will depend upon the strength of her drive, the amount of information she starts with, the ease of obtaining more information, the v alue she places on additional information and the satisfaction she gets from searching’ (Kotler et al 2008, page 266 p2).This statement explains that the more a consumer wants a product, the more searching for information about the product will occur. In relation to the Apple iPod, a consumer may have been aroused by external stimuli such as an advert on television and then may go through active information search, where the consumer can obtain information from any of the following sources: * Personal sources: Family, friends, neighbours Commercial sources: Advertising, salespeople, the Internet, packaging, displays * Public sources: Mass media, consumer-rating organisations * Experiential sources: Handling, examining, using the product Personal sources can be the most effective for some products, as friends and families recommendations can be more reliable than an advert on television. As more information has been gathered from the above sources, the consumer’s knowle dge of the iPod increases. The consumer may know the different types of iPods available and their features that best suit the consumer.The third stage of the decision-making purchase is the information evaluation or evaluation of alternatives. This is the stage of the decision-making process, where the consumer uses information from the previous stage to evaluate other brands, products and services. The consumer also evaluates the benefits and features of the product they are going to buy. For high-involvement products such as the Apple iPod, the consumer is more likely to carry out a more extensive evaluation. Such as evaluating the advantages and benefits of the product they are interested in purchasing.

Organization Theory and Design Essay Example | Topics and Well Written Essays - 1750 words

Organization Theory and Design - Essay Example Additionally, in the functional model, decision-making is usually made at the top and this makes it difficult to react to the altering competition (McKinsey, 2006). In the hybrid structure, decision-making it not difficult since the manager in each unit is able to make decisions autonomously. The unit leaders are accountable for the outcome of their decisions and this motivates them to have more entrepreneurial strength. The separate unit management enables the leaders to react to alteration in the market faster than in the functional model. Splitting of business into units enhances proper communication, which is difficult in the functional model. Lack of proper communication can lead to the difficulties in cooperation and supervision in a corporate. Furthermore, the splitting enables the CEO to concentrates on the business strategies instead of the daily business operations. Hybrid business structure promotes the development of the young leaders in the organization. The functional m odel can work best in the aviation groups that contract out many support functions, those that do not have the sophisticated communication system that are required to manage complex structures, or the ones that serve few uniform customers sections. To avoid the problems associated with the functional model, especially since the airline business is very complex the business should shift to Hybrid model (McKinsey, 2006). In businesses, there are many tasks, which should be completed in time in order to realize the organizational goals. The can be made easier through differentiation. Differentiation is a process, which a corporate assigns people to different tasks. The process also involves the allocation of resources to the businesses’ tasks. Differentiation in corporate ensures that the workers are given tasks according to their areas of interest. From my observation, Hybrid structure gives more differentiation compared to the functional model. This is because in the hybrid, t he managers are assigned to each unit according to their areas of specialization. Additionally, the managers in each unit are responsible for decision-making and the model is mostly used in customer segments that are not homogenous. Differentiation promotes the business’s transparency. Since the hybrid structure provides more differentiation, it makes the firm to be more transparent unlike the functional model. The transparency ensures there is easy accountability for the corporate outputs and the appropriate distribution of resources and proficient leaders in each unit. Differentiation enables the firm to lower expenses too. Since the hybrid structure is more differentiated, it enables the managers in each unit to negotiate labor contract. This ensures that the work conditions and wages of the workforce correspond to the ones for the direct rivals (McKinsey, 2006). Support structure needs to be the same if the changes made can result to the problems associated with duplicati on of efforts. Example of a support structure that should not change is the airline branding. All the units should use the parent name of the company to attract the consumers. Minor support functioning like the services offered to consumers and delivery can change depending on the unit level. Some support functions can be bought with other corporate units while others can

Project Management Philosophy Application Paper Essay

Project Management Philosophy Application Paper - Essay Example The purpose of the project was the redesign of a sample of the department website for the college. Teamwork was evident in the project with all the members completing their assigned duties within the time allocated and effectively providing required feedback. Having set objectives clearly defined and made known to all the members is the other principle of project management we applied for the success of the project. All the team members were made aware of the need to complete the website redesign within the allocated time and ensure the functionality of the website and satisfaction to the users of the project. Achieving quality was the main aim of the project. The other principle we used in the project was the understanding of the constraints that would limit the ability to meet the objectives and delivering the project. The constraints we identified included time, resources, and project scope, and we aimed at meeting the needs of the project within the time, resources, and scope req uired of us (Nicholas, 2004). Maximizing stakeholder return on investment is the other project management principle applied in the research and entailed the ensuring quality redesign and high satisfaction of the website users. To achieve the requirement for maximum stakeholder ROI, we took professional pictures, got in touch with the client for feedback and changes as required in agile methodology for constant client involvement, and received waiver for the use of the picture on the website. Rapid feedback from the client and the team members was also applied in the management of the project ensuring high client satisfaction and completion of the project within the allocated time Attention to the development of quality work was also evident in the redesign of the website through the use of professional photographer and ensuring the redesign was top notch as evidenced by the complete

Which ethnic groups claimed to have discovered the new world Essay

Which ethnic groups claimed to have discovered the new world - Essay Example Columbus is given credit probably because it was a well-communicated, planned and documented voyage. These may not have been possible for the earlier explorers. There are not enough records that add substance to their claim and except the Phoenicians who documented their travels in useful inscriptions; very few left any written records for their efforts. In 1872, on a plantation in Brazil, a stone, covered with strange carvings, was found in a field. The carvings were later identified as Phoenician writing, telling of a ship blown off course and landing in a strange, new land, some 2500 years earlier, after returning from a trip to the Middle East. The Phoenicians were well known as enthusiastic sailors and were one of the foremost to document their travels. They have been known to travel around the coast of Africa to the Arab lands. Also, historians agree that, in 1872, of Phoenician writing was not of a state to which the stone could have been a fake. The term Phoenician refers to the inhabitants of the ancient cities of Tyre and Sidon and also included the Israelite tribes of Dan, Asher and Zebulon who resided near these cities along the east Mediterranean shore. These people also traded frequently along the northern African and Spanish coasts as well as the British Isles and navigated the Straits of Gibraltar called the "Pillars of Hercules". Diodorus of Sicily wrote, in the first century BCE, that the Phoenicians, while sailing along the west coast of Africa, were blown off course into the ocean by a "furious storm" and after many days being blown about, "arrived at the island and so they were the first to discover it." The only places, west of Europe that has navigable rivers are Cuba, Haiti and North and South America. (Pohl, 21). Also the early explorers tended to call even extremely large landmasses islands. (Boland, 28). As long ago as 1913, author T. C. Johnston in his book "Did The Phoenicians Discover America" claimed that the American continent was discovered and settled by Phoenicians and Hebrews who kept in contact with the Middle East for some three hundred years. He claimed that North America was the Biblical Ophir, visited by the fleets of King Solomon, and he outlined some twenty-six points of comparison between the civilization of the Eastern Mediterranean homelands of the Phoenicians and Hebrews and the Mayan, Inca and Aztec civilizations in the New World. More research by Professor Barry Fells points to Punic or Phoenician inscriptions found in New England, Ohio and West Virginia, and also the discovery of coinage and trade goods in the United States which had come from the Phoenician city of Carthage in North Africa. Numerous archaeological vestiges of Phoenician settlement have been found all the way down the Atlantic coast of Morocco dating back 3,000 years. A tablet found in New Mexico is inscribed in what appears to be early Hebrew in a Phoenician alphabet of a form used about 1000 B.C.E. in the eastern Mediterranea

APPLICATION OF COMMUNITY HEALTH & POPULATION-FOCUSED NURSING Essay

APPLICATION OF COMMUNITY HEALTH & POPULATION-FOCUSED NURSING - Essay Example In connection with this assertion, one can describe TB outbreak as a situation where TB transmission occurred within the previous few years, and there is the potential for the M. tuberculosis to be transmitted extensively. The outbreak of TB can be analyzed closely with descriptive epidemiology that characterizes the outbreaks of the disease by person, place, and time. In characterizing the disease by person, one considers the health habits of the TB patients, homelessness as well as incarceration. In connection with this claim, it is evident that excessive alcohol use, as well as illicit drug use, contributes to the occurrence of TB. It is also possible for the disease to have originated from one location then got transmitted to other places. For instance, the spread of TB can be as a result of people occupying the same apartment complex or coming together in churches and workplaces. The outbreak of TB can also be characterized in terms of time; it is possible for the outbreak of the disease to be varying with time in a given place (CDC, 2014). The characterization of the outbreak of TB with time proves that the outbreak is not controllable. The risk factors associated with the epidemiology of TB inc lude low immunity in children below the age of 5, presence of other diseases such as HIV infection and diabetes, and smoking of cigarettes. Other diseases that provide the chances of developing TB include alcoholism and malnutrition (CDC, 2014). The outbreak of TB poses a very serious economic challenge to a community. The death of people from TB results to the loss of productivity; the outbreak of TB leads to the death of potential people affecting the economy of the affected community and state. The cost associated with treatment of the disease is also a constant drain on the government’s resources. The outbreak of TB is also associated with the destruction of families as well as the functionality of schools where

Social Change Term Paper Example | Topics and Well Written Essays - 1750 words

Social Change - Term Paper Example er, in modern life and through almost all cultures is now subject to the ability of a cultural group to either create monetary value from their resources, or to hunt and gather from local resources, a type of survival that is all but lost as governments have taken over almost all lands across the world. In environments that are inhospitable to agricultural growth, the problem of hunger is frightening. However, hunger exists in urban environments in well developed countries just as readily as it does in undeveloped lands. Through repositioning the philosophical framework on human rights, charity, and food, the problem of global hunger could be ended through cooperation and sharing of resources. The ideal world would be one in which every person was given access to those aspects of existence that best supports their overall health, which would be food, health care, water, and housing. If those problems were eliminated, the minds that are stifled through a fight for survival that includes hunger and poor health would have the potential to develop and contribute to the world through innovation and intellectual pursuits. In a world where no one struggled for the basic survival problems, great creativity and innovation could come from unexpected resources which are now lost because the difficulty of life suppresses creative thought. The greatest losses to humanity are being realized by the number of people who are being lost because they are never given the tools with which to reach their full potential. As an example, imagine what might have happened if Steven Hawking had grown up in another time period where his illness had prevented his survival or in another place where lac k of health care had shortened his remarkably long life, considering the nature of his ALS which has a much shorter life expectancy. The same mind in a body that exists in a place with less quality food and health care may never have had the opportunity to contribute so significantly to the

Illustrate and discuss with examples the law of diminishing returns Essay

Illustrate and discuss with examples the law of diminishing returns - Essay Example Cannan (1981) says that while the great British economist Malthus has been given a large part of the credit for discovering this law, it was Turgot who actually considered it in its application to the field of agriculture. Turgot writes that: â€Å"Where ordinary good cultivation prevails, the annual advances bring in 250 to the hundred, it is more than probable that if the advances were increased by degrees from this point up to that at which they would bring in nothing, each increment would be less and less fruitful (Cannan, 1981, Pg. 74)†. The law of diminishing returns was likened by Turgot to a spring which is forced to stretch due to the load of weights on it. As more and more weights are added to the spring, the relative extension starts decreasing until there comes a point where no further extension can be made to the spring (Cannan, 1981). The ideas given by Turgot can be simplified by using his own agricultural example but giving it a more modern complexion. For instance, given that we know that x amount of seed in one hectare of land would produce 3y of crop, we could assume that doubling the amount of seed would produce 2(3y) of crop i.e. 6y, if everything else remains the same. However, once the amount of seed is doubled, the output crop may not be exactly double and we could end up with a crop which is equal to 4y or 5y. If the amount of seed was further increased to 3x the returning crop amount could be 4.5 y or even less. In this manner, the marginal return from each additional unit of seed would become lesser and lesser until the marginal result would become close to zero. Even though it was Turgot who suggested the ideas behind this law of economics, Malthus popularized the concept with his Essay on the Principle of Population which was published in 1798 and discussed many different economic concepts (Cannan,

The characterisation of Lady Macbeth Essay Example for Free

The characterisation of Lady Macbeth Essay Compare and contrast the way in which the characterisation of Lady Macbeth and the setting and atmosphere are developed in three productions of act 1 scene 5 Macbeth was performed for James I in August 1606 at Hampton court. He was asked to be King of England by Queen Elizabeth I when she was dying, because she didnt have any children to become her successor and he was the closest heir. James VI of Scotland became James I of England in 1603 after Queen Elizabeths death. Shakespeare based the story Macbeth on a book called, The History of Scotland written by Raphael Holinshed. In this true story Banquo helped Macbeth kill Duncan but because James was a descendant of Banquo, Shakespeare thought it would be indiscreet to suggest that one of Jamess ancestors had committed regicide. Duncans son Malcolm killed Macbeth in real life where as Macduff killed him in the play. The witches were added more into the play because James wrote a book about witches. The Elizabethans were also very interested in witchcraft and the supernatural. Macbeth is a story about regicide. In Shakespeares time the people thought that regicide was the greatest crime anyone could commit. They thought that God appointed kings to rule over the kingdom and any attack towards them meant that they were attacking God. In Macbeths letter he tells Lady Macbeth everything they do not have any secrets from each other. In the play Lady Macbeth thinks that Macbeth is too kind to murder Duncan and become king rather than waiting until he dies normally. Yet I fear thy nature; it is too full o the milk of human kindness to catch the nearest way. She is thinking that she has to control Macbeth to murder Duncan. Hie thee hither, that I may pour my spirits in thine ear. She wants to drive away all the things that would stop him being king. And chastise with the valour of my tongue all that impedes thee from the golden round. She wants to take away all her feminine values and replace them with pure evil to become a sexless, pitiless fiend so she can be able to commit such a great crime. Unsex me here, and fill me from the crown to the toe top-full of direst cruelty. She makes him ignore the fear of no afterlife in order to become king. As soon as she hears that Duncan is coming, she talks about killing him. O never shall sun that morrow see! she is telling him to hide the fact that they are going to kill Duncan from him but still be thinking it. Look like the innocent flower but be the serpent undert. She is trying to control Macbeth to kill Duncan just after she has heard that he is coming. And you shall put this nights great business into my dispatch. In the Royal Shakespeare Production Lady Macbeth is powerful, she can control what Macbeth does, she manipulates him with sexual persuasion to do what she wants him to do. She turns away from him and makes him move to her, this shows that she has power over Macbeth and can manipulate his actions. She is wearing a black flowing robe that covers up her shape and a black hat that covers up her hair. She is not very feminine, this portrays her as evil and capable of killing Duncan to become queen. When she is thinking about killing Duncan, she shows intense concentration. They embrace each other when Macbeth comes in; this shows that theyve got a very close relationship. In the BBC Production Lady Macbeth has not got much power over Macbeth. She runs up to him when he enters and he turns away from her when shes talking. She is wearing a long beige dress with a rope belt and has long hair, she is more feminine than the Lady Macbeth in the Royal Shakespeare Production because her clothes show more of the shape of her body. She does not seem as evil, but when she changes her voice she transforms the way she portrays the character. She moves around when shes thinking of how to kill Duncan and doesnt concentrate that much. She does stop and look through a window theres a long dramatical pause while she is thinking. this adds to the effect and shows that she is thinking about something important like murdering Duncan. She uses sexual movements and gestures in the unsex me scene; I dont think this is how Shakespeare intended this scene to come across. In the film by Polanski, Lady Macbeth is stroking some dogs when she is reading the letter from Macbeth, this shows her as sensitive and loving and not a devious, evil woman which I think is what Shakespeare wanted her to come across as. When shes talking about what Macbeth could become, she does not seem very exited. The unsex me scene is moved to when shes standing outside on her own, she is portrayed as evil when she changes her voice. When Macbeth comes in she runs up to him, he picks her up and carries her up the stairs, this portrays her as weak and childlike. She has little power over Macbeth, she has a little sexual persuasion but she doesnt seem to be able to manipulate him very much. When she says that they will kill Duncan, O never shall sun that morrow see. She comes across as playful and childish. She does not seem to be able to commit regicide, and too innocent to be filled with direst cruelty I think that the Royal Shakespeare production was the closest to the representation that Shakespeare portrayed in this play. The clothes she wore showed what Lady Macbeth was like. The actress played Lady Macbeth well because she showed that she is evil and manipulative using her movements and voice, she has power over Macbeth and influences what he does. In the BBC production she has not got as much power over Macbeth as in the Royal Shakespeare Production. She does not show that she is evil until she changes her voice. Her clothes show that she is more feminine and less capable of committing regicide. She uses sexual persuasion more than mental persuasion, this shows that she is not as calculating. In the Polanski film she is childlike and does not seem to be able to kill someone or even think about killing someone. She is very feminine because she is wearing a light blue dress, which shows the shape of her body. In my opinion Polanski got the character of Lady Macbeth completely w rong.

Target location technology, tracking systems Essay Example for Free

Target location technology, tracking systems Essay Today there are many differing forms of tracking systems that can be used to locate targets accurately very much different to the simple procedures used on aircraft in world war two. One of these technologies is symbology. These are imaged laid over the real world images. The images give target position and other relevant information such as the planes heading. The images change as quickly as the real world view change, there is no visible delay as this could have fatal consequences. The target is clear and weapons can easily be directed to the correct point. The guidance images are displayed in the pilots head-mounted display. These are developed at BAE systems, and their design is critical due to the setting they are used in. The headsets are linked to a powerful and accurate computer that works very quickly to update the view almost instantly and to give warnings about dangerous situations. The Kiowa helicopter from the US Army used a symbology system that included night vision. The system recorded the mission allowing the pilot to play it back. The US Army also uses a laser as a target locator. It has been developed into a hand held laser targeting technology that doesnt damage eyes. Currently they are largely ground based but they allow targets to be located and intensified even in the dark. This technology has been transferred onto a military fighter aircraft for range finding in light and dark environments. The system also gives a range finder which can vary between the direct view and an intensified view. The system can digitally provide a magnetic compass that gives range and elevation. They are already used across the world. Another possible technology is the use of intelligent radar systems that lock onto targets allowing missile to be guided. This technology can be found on the patriot missile, which is aimed at incoming missiles. The system depends on ground-based radar that locates and tracks targets however this technology could be developed to fit on an aircraft like the sidewinder missile. This is a very long ranging and variable system. It can run automatically or an operator can intervene if necessary but these need to be very accurate due the speed the missiles travel at. The radar antenna can scan the sky, identify targets, determines aim and positioning of target, gives information and can help direct the missile to the target even when missile has been launched. Two operators watch the progress of the missiles, they can then change things if necessary such as deselecting targets. One form of missile has its own in-built guidance computer and radar transmitter allowing it to guide itself. The technology allows targets to be located very accurately. Especially if the technology is watched over by operators such as the patriot missile radar system. The accuracy could save many lives, as civilian positions are less likely to be hit with the accuracy of the technology. Therefore military targets can be located successfully allowing for a less morbid military operation. The technology often needs much equipment that is highly developed and costly. As resources such as missiles with their built in computer are expended during war, much money is lost. In less developed countries this money would be needed for other vital materials, so the technology may not be used. The wastage of materials would not be environmentally friendly. The new technology would need people to be trained to be able to operate the systems. If a person puts on a headset and does not know what the lines and boxes mean they be useless at controlling it. However the training takes time to be done safely this will cost money but is necessary for the technology to be used

The Performance Of The Foxconn Business Commerce Essay

The Performance Of The Foxconn Business Commerce Essay Foxconn Technology Group, a subsidiary of the Hon Hai Precision Industries Ltd. and is one of the worlds largest electronics manufacturers. It ranks 112th among Global Fortune 500 Companies. Currently, Foxconn has a workforce of 900,000 workers all over China. The company plans to expand its workforce to 1.3 million people by the end of 2011 (Culpan, 2010). It manufactures hardware for a prominent list of clients, including Apple, HP, Dell, Nokia and Nintendo. Despite the fall of profit margins over past few years, Foxconns business has been growing. This implies that Foxconn will keep lowering labor costs to maintain its dominance in the industry. The recent uproar in media about Foxconn has not been because of its huge workforce or its profits. Rather, it is the 17 young Foxconn employees who committed suicides between January and August 2010 that has brought into light the dilemma of frontline employees at Foxconn and other such factories. The suicide rate for China stands at 12 for every 100,000 people per year. With a workforce of 420,000 and 13 suicides this year, the suicide rate at Foxconn is approximately one-quarter the national average (Mimi, 2009). This paper will elaborate on what the media have reported and relate the data to employment relations. Wages and Working Hours Foxconn claims that it is compliant with local laws. But, research studies conducted by SACOM (Students Scholars Against Corporate Misbehavior) have found that Foxconn has been a regular violator of labor laws. Many hidden facts relating to employment relations are discussed below. Workers were kept uninformed about wage increase plan When the suicide cases reached a climax in May, Foxconn apparently increased wages twice, but there was no formal announcement. Also, details about the conditions under which workers can benefit from this pay rise, like seniority or type of contract were not discussed. Basic wage is just slightly more than minimum wage and far below living wage The basic wage of frontline workers at Foxconn is only CNY 100 more than the minimum wage (SACOM, 2010). According to Foxconn management, the purpose of the wage increase plan was to stabilize the workforce. But the fact is that the basic wage was insufficient for workers to maintain decent living standards in Shenzhen. Also, basic wages in Tianjin, Wuhan and Kunshan lag far behind the standard wage, which makes it extremely difficult for workers to live in such expensive cities on such small incomes. Excessive overtime Marxism came into existence through Marxs observation a known writer and theorist who opposed capitalism while capitalism was in its infancy, his theory was named the Marxist theory. To Marx employment relation was a major way of understanding capitalism. He was like an opposition force for the employers, he disputed the divisions that were created in the industrial society through competition between the two classes (employers and the employees). He was of the idea that since employees had to do meaningless jobs it created low esteem, morale and low motivation amongst the employees. His approach created the thought that conflict will persist in the employment relations and no solution will be able to resolve it completely, and the only basic changes in the economy, such as overthrowing capitalism, will help in creating a socialist economy, however, China is already a socialist economy and state. One could argue that because China is a communist state, it operates on socialist values and employs Marxist philosophies in order to improve the wellbeing of the Chinese people. However, from the Foxconn example, we can see that this was not the case and this raises the question of if the Marxist theory really has any relevance in improving self esteem, when Foxconn has violated several Labor Laws . In any working environment, overtime work should not be more than 36 hours per month (article 41) (SACOM, 2010). For example, engineers at Integrated Digital Product Business Group (IDPBG) of Foxconn in Shenzhen, who were involved in production of the first generation iPad, worked whole weeks, including Sundays and had only one rest day every 13 days plus they did not even receive any overtime premium for weekends. There are other departments where workers work overtime for about 140 hours a month and have no day off at all. Deduction of overtime premium According to workers at Foxconn, calculation of working hours is incorrect. Foxconn uses Comprehensive Calculation of Working Hours System, which does not recognize monthly overtime beyond 80 hours (quote) and hence, workers are not paid for those hours.  Also, workers complained that the newly introduced overtime control is actually misleading in the sense that overtime does take place, but it is not recorded or paid as such. Apart from all this Foxconn employees are made to attend morning assemblies, end-of-work-shift assemblies and weekly meetings during which the management talks about expected deliverables, work targets and discipline, but they do not receive compensation for the time spent in these compulsory meetings that may consume up to one hour a day. Time spent in training is not fully paid either. As a result, workers do not earn more than before the June 2010 wage increase. Management A close analysis of the management practices and workers criticisms about the management at Foxconn is indicative of the fact that a military-style, punishment focused working management followed at the company for its workers is another factor that might have contributed to suicides at Foxconn. A culture of obedience is forced on workers from the first day of their employment. They are badly treated during recruitment procedures; they are not allowed to questions during their orientation trainings; they are punished for all kinds of misconduct, ranging from as big as not meeting their daily deliverables to as minute as taking too much time in bathroom. Reward system Workers are deprived of production bonus, which is given twice a year, if they have declined overtime work or taken sick leave. It seems that there are no set terms for a bonus; it is exclusively at the discretion of the management. All these factors reflect the authoritative nature of Foxconns management. Foxconns military-style corporate philosophy is also reflected in one of the sayings of Foxconns billionaire CEO Terry Guo democracy is the most inefficient thing in the world (Chang, 2010). This explains why Foxconn regime excludes any say by workers and why it is so anti-democratic. Trade Unions Theories kept evolving as the size and scope of businesses expanded, taking into consideration technology and the nature of work of the employees. One of the theories that came about was the pluralist theory, which acknowledged the complex situations such as conflict of interest between the management and the employees. It suggested that these kinds of complex situations could only be resolved through the involvement of government. However, because China is a communist state, trade unions struggle to exist and therefore pluralism cannot and wont be adopted. Investigations at Foxconn reveal that workers have no confidence that the state-run trade unions will defend their rights for very obvious reasons. First, these unions are usually silent on working conditions of the company. Instead, at the companys morale-boosting rallies, the union officials glorify Guos image and Foxconns corporate image by displaying portraits of Guo and singing his praises. Second, these trade unions consist of few young members and majorly of senior management officers. Apparently, the union members tend to please the management in order to secure their jobs. Last, the trade union committee is not democratically elected. This is indicative of the political power exercised by Foxconn and its higher management. Health and Safety Most of the workers are not aware of the damaging effects of chemicals they use and of the precautionary measures they must follow before working with dangerous materials on the factory floor. Many of them suffer from threat of occupational diseases. Under the increased pressure, 12.7 percent of workers experienced fainting spells, 24.1 percent of female workers had irregularities in their menstrual cycle and 47.9 percent of workers complained of mental stress. This clearly shows the lack of training for workers on occupational health and safety. Moreover, denying protective equipments and health examinations to workers shows managements informed negligence in following safety standards for workers. Relocation Plans Currently, Foxconn has a huge workforce of around 420,000 in Shenzhen plant alone. In the result of series of suicides, Foxconn announced its plan of relocating its production to central, western, and northern China, where labor is plentiful and official minimum wages are lower than in other areas. Workers were again uninformed of the details but anyway, they had no choice but either relocate or resign. A serious implication of this move is that the announced wage increase for the Longhua workers in Shenzhen will become irrelevant. Social Factors Though Foxconn offers accommodation for workers, but it is more like a prison to them. As a result of their low pay, most workers are forced to live in crowded factory halls. On average, each worker has a space of about two square metres. There is no social interaction among roommates because of their different backgrounds and shift timings. Social isolation in Foxconn is regarded as one of the chief causes of the suicides. A prison-like safety mesh is installed in every hall building in many facilities to prevent workers from jumping. This indicates that management is aware of the potential intentions of the workers. All the factors discussed above help us realize the physical, social and psychological agony workers at Foxconn go through each day. These factors highlight the underlying causes of the dilemma of workers at Foxconn and at other such companies. Illegal and unethical labor practices followed by Foxconn, lack of basic democratic rights for workers, monopolistic capitalist mode of production by translational corporations in global supply chains, lack of auditing by the government of the employment terms and practices followed by companies, discriminatory characteristic of Chinas urban household system, lack of government support are some of them. Conclusion The essence of all these traditional theories of management styles is that there exists a single, best approach to management, and the research was aimed at finding this best approach. One of the recognized theorists was Fredrick W. Taylor. His purpose and idea was to maximise efficiency, he believed that the principal object of management should be to ensure maximum prosperity for the employer, coupled with the maximum prosperity for each employee. He considered that the best approach was for the employee to fulfil optimum goals, which would result in higher wages for them, and managements gain will be higher productivity. Therefore the employee himself will work harder and try his level best to produce more since he is getting financial benefits for doing so, this was his differential piece-rate system. This clearly was not the case with Foxconn, as demonstrated by the evidence highlighted throughout the body of the paper. In the past few years, manufacturing facilities or so called sweatshops have started following labor laws but at the same time to make up for the loss, they have developed strategies to speed up the production in factories. As a result, production targets keep soaring and labor exploitation does not stop. Thus far Foxconn and its high-profile customers including Apple, HP, and Dell have failed to effectively address underlying labor issues at the Foxconn production facilities. But, Foxconn is not the only one to be responsible; these other big electronic brands, which place orders with Foxconn, are equally responsible for the tragedies. By threatening to shift their orders, they force their suppliers in China to lower wages, prolong working hours and intensify workloads and thus directly pressure the workers. Clearly, all these brands are making huge profit at the cost of the workers miserable lives. It is apparent that the grievances of the workers cannot be addressed by Chinese labor laws alone. It is required to reveal the actual working and living conditions of workers at Foxconn to gather public support for their struggle against their plight. Pleading companies to abstain themselves from violating labor laws is futile; instead, people must urge concerned organizations, consumers, investors, and the government to join the workers to pressure electronic factories to improve working conditions and employment relations in the electronics industry. Also, to fight for workers rights, effective trade unions must be formed by holding democratic elections in accordance with the Trade Union Law in China. Foxconn needs to reform its structure. There is a need to meet the political requirements, which calls for better wages, recognition of workers rights and the development of hi-tech industries that will create better living standards for workers. Foxconn must address communication gap between management and the labor and focus on employee satisfaction, rather than solely company profits. Workers must be kept informed about their rights, about the relocation plans well in advance, about any wage increase plans and be provided with the details of the terms and conditions followed for giving bonuses. These are just basics principles of employment relations, which Foxconn have not come close to meeting.

Hoop Dreams :: Hoop Dreams

Hoop Dreams  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚      Hoop Dreams is a story about two young men who want to become basketball players in the NBA. The author Ben Joravsky wrote the book. The idea for the book came from the documentary movie, Hoop Dreams, which is a true story. Arthur Agee and William Gates are the names of the two boys who were followed from eighth grade to twelve grade to do the movie. Arthur Agee was a 5'6 125 pound guard from the playgrounds of Chicago when St Joseph recruiters saw him. Arthur was playing against guy's three years older than he was and he was still the best in the neighborhood. Arthur's parents Bo and Sheila Agee were very poor people who were on cocaine and could not support their family. Big Earl, the guy who recruited Arthur told his family that St. Joe's would be able to pay Arthur's tuition if he played basketball for them. Arthur went to St. Joe's and met William Gates. They had become friends in grade school but had never really done anything together. Eventually William turned out to be the b etter player and all the attention and money was focused on him. Therefore, Arthur was booted out of St. Joe's in the middle of the school year. He was forced to enroll at Marshall, the area public school. As a result, Arthur could see his dreams of the NBA were slipping away. Along with that, he couldn't keep his grades up enough to attend a Division I school. He and the Marshall Commandos ended up going downstate Arthur's senior year. They finished third in the state overall. Arthur ended up going to a junior college named Mineral Area in Flat River Mississippi. After his two years in Mississippi, Arthur received a scholarship to Arkansas State. He finished his degree in communications and he graduated. Arthur never did reach his dream of going to the NBA, at least yet. As you can see, it takes a lot for an inner city boy to try and reach his dream, but most of the time it never happens. William Gates was also 14 when he was recruited to go to St. Joseph. He and Arthur both had to wake up around 5:30 every morning so they could get on the subway to make it to school in time.

My Goal of Teaching Essay -- College Admissions Essays

To state that my goal is to become a teacher in the primary grades of elementary school is somewhat like writing a one-sentence synopsis of an intricate and wonderful dream. In Webster's Dictionary the word "goal" is defined as: "A point towards which effort or movement is directed; the objective point or terminus that one is striving to reach; the end aimed at." In each of the definitions the aim of the goal is stagnant. My goal of teaching feels much more like a living thing. I would define it more as a journey than a goal. I do not remember a time when I was not interested in becoming a teacher. Although I followed a different career path when I was young, I never let go of my dream to teach. For various reasons it was pushed to the back of my consciousness and seemingly forgotten. But for the past seventeen years, since the birth of my first child, my life has been intertwined with children and my desire to teach has been rekindled. I started out working with my own children. As they grew so did I. My interaction with kids progressed to include their new friends and ult...

Sumptuous Cuisine Catering

Their plans for the ballroom show they want to offer their clients the option of having a meeting or party place outside of their business or home. They can give them many different options to fill their needs and wishes for their events. The company will provide many options for in house services and then will use subcontractors for the rest. Even though this is a ballroom they will be able to offer meetings or parties from small to large at any time of the day.This can be done due to their flexible menus they will be able to offer a variety of cuisine. This option will also put them above the competition that specializes In only one type of food. To keep this edge however they will have to keep up on new trends and watch their competition closely making sure that they stay one step ahead. The plans for this venture will reach out to a variety of past clients as well as open up a new market for them that will allow the client to not have to provide a place have their event.Reaching for the non-profit organizations that could utilize the location for their fund gassing functions will open more doors for people that go to them generally throw large functions or parties of their own. They are Joining forces with other companies that will allow them to expand their bookings through other party planning companies. This along with their plan to add their own sales staff should give the company a well rounded market. The sales forecast for the ballroom they are looking for it to rise considerable in the first year as the forecast Is for them to be able to sell due to Introductory specials.It is an aggressive one that could be hard to make If they cannot rent the space as they have projected. They have a well thought out Male Stone plan that seems to touch each section of getting the business going. The partners will be hands on with the start up to follow each function so that they can put their vision into place. With them doing this and hiring a minimal managerial staff until things take off this will help with costs. The hiring of an administrative assistant will give them the option to focus on this. A Marketing director will get them in place to be seen.Using a full time facilities manager will keep the building in check for the events. A chief and assistant cook will be added along with other cross trained staff. When looking at the capital that the company will have for startup it they seem to have a very tight budget and are allowing for the purchase, improvements, equipment and marketing however they do not have much to fall back on if things slow down the opening or business does not pick up right away. They do however plan to use the cash reserves from Sumptuous Cuisine to help In the first year.

Management Assignment

Assignment File 1 Assignment 1 Due date: 26 November 2012 Coverage: Units 1–2 Length: The total length of the essay-type questions should not exceed 2,000 words. Those exceeding the upper word limit will be strictly penalized. Question 1 (20 marks) For each of the following ten sub-questions, select the best answer. Each correct answer is worth two marks. 1 Basket Maker uses phone surveys to gather customer feedback about service and quality. This is an example of the management function of ________. A planning B leading C organizing D controlling Paul Chan is the President of WV Railroad. His organization faces issues related to the environment, government regulation, and competition. He will need to rely primarily on his ________. A conceptual skills B technical skills C human skills D controlling skills 3 Which of the following is not an example of a constituency that makes up the specific environment? A customers B socio-cultural factors C suppliers D competitors 2 MGT B24 0 Principles and Practices of Management 4 Which of these is a major criticism of scientific management?A It ignored the impact of compensation on performance. B It overemphasized individual differences. C It overemphasized the intelligence of workers. D It ignored the social context of work. 5 Bierderlack has a policy stating that more than three absences in a six-month period shall result in a suspension. Erin, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of ________. A a programmed decision B a nonprogrammed decision C an insignificant decision D poor management 6 Kari is a manager at MySize Clothing.Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Kari’s situation is most consistent with which of the following concepts? A bounded rationality B the classical model of decision making C brainstorming D scient ific management 7 Which of the following is an example of a procedure? A Without exception, all employees in customer-facing roles must be formally attired at all times. B Before going on a leave of absence, fill in the application form available on the company’s online leave management system.All applications will be approved/rejected within two days by the employee’s immediate supervisor. C We promote from within, whenever possible. If qualified applicants are available internally, a job posting will be issued by the HR department providing the necessary details about all vacancies. D Employees working with power tools must wear safety glasses at all times. Assignment File 3 8 Sophie is in charge of recruitment at her company. During a particular interview, the first thing Sophie noticed about the applicant was that he was improperly attired.Though the candidate possessed the necessary qualifications and effectively answered all her questions, Sophie rejected him. Th is is an example of the ________. A randomness bias B self-serving bias C anchoring effect D representation bias Read the following scenario and then answer questions 9 to 10: Tom has just been promoted to chief technology officer at his company, Global Tech Solutions, Inc. His first assignment is to identify four project managers in the company who are likely to successfully manage new projects. Tom selects Robert, Frank, Sue, and Jan, who all are recent graduates from a local university.He informs them about a current situation. 9 During a discussion about e-business, Robert tells Tom that he understands that e-business is a comprehensive term describing the way an organization does its work by using ________ in order to efficiently and effectively achieve its goals. A globalization of the marketplace B innovation and growth C electronic linkages with key constituencies D entrepreneurship and leadership skills 10 Discussing the three categories of e-business was not difficult. Tom simply stated that the three categories included all of the following except ________.A e-business enhanced B e-business enabled C total e-business D cross-sectional e-business 4 MGT B240 Principles and Practices of Management Question 2 (20 marks) a In your own words, explain why the Hawthorne Studies were so critical to management history. (10 marks) Read the following article and then answer the questions below the box: News of Steve Jobs’s death on Wednesday, 5 October 2011 drove the Apple Inc. (Apple) share price down more than 5% on the Frankfurt stock market the following morning. Steve Jobs is Apple’s co-founder and ex-CEO.Jobs was ousted from the company in 1985 and went on to operate a new business, animation studio Pixar, before returning to Apple in 1997. Apple was near bankruptcy then and worth just $2 billion. But then it came up with many innovative and popular products including iPods, iPhones and iPads. Jobs is regarded as the mastermind behind this e mpire of products that revolutionized computing, telephony and the music industry. Apple’s stock price has risen more than 9,000% since Jobs returned in 1997. Tim Cook, who took over as new CEO in August 2011, also ended up being the highest paid CEO in America.Cook’s pay package was valued at more than all of the next nine highest paid CEOs of 2010 combined (in US), at about $356 million. Required: Explain whether the stakeholders of Apple Inc. hold the omnipotent view or the symbolic view of managers’ powers. What negative consequence might result from upholding the particular viewpoint identified from the article? (Hint: Your discussion should draw on relevant information from the article such as the stock performance and the pay package for Jobs’ successor. ) (10 marks) b Question 3 (30 marks) Discuss how a manager can make good use of the relevant knowledge about Hofstede’s national culture framework to better manage workers/subordinates who c ame from: i a high power distance culture; ii a low uncertainty avoidance culture; or iii an individualistic culture. (15 marks) Assignment File 5 b Read the following short article and then answer the questions below the box: On 13 December 2011, Hongkong Electric Ltd and China Light & Power HK Ltd (CLP) announced power-rate increases higher than the rate of inflation. Hongkong Electric said it would raise rates by 6. 3%. CLP presented a 9. % increase, effective 1 January 2012. The size of the increases sparked widespread dissatisfaction in the territory. The Chief Executive, Donald Tsang, urged both power companies to consider their social responsibility and to ensure they don’t cause hardship to the public with their proposed tariff increases. Bowing to public pressure, CLP later lowered its planned increase to 7. 4% by deducting the increase for fuel cost. Required: CLP’s action to reduce its planned tariff hike is most compatible with which of the following ideas? Explain and elaborate your view on each idea. social obligation; ii social responsiveness; or iii social responsibility. (15 marks) Question 4 (30 marks) Read the following case and answer the questions that follow: Case: Out of control With a worldwide recall of some 8 million cars and 51 deaths that US regulators say have been caused by mechanical failures in its cars, Toyota Motor Corporation faces a corporate crisis of epic proportions. What happened at the car company that had finally achieved the title of world’s largest car maker? (It overtook General Motors in 2008. ) What factors contributed to the mess it now found itself in?At the core of Toyota’s manufacturing prowess is the Toyota Production System (TPS), which has long been touted and revered as a model of corporate efficiency and quality. Four management principles (the 4P model) were at the core of TPS and guided employees: problem solving, people and partners, process, and philosophy. The idea behind these principles was that ‘Good Thinking means Good Product. ’ Taiichi Ohno, a longtime Toyota executive, is widely credited as the innovative genius behind TPS. During the 1950s, Ohno, along with a small 6 MGT B240 Principles and Practices of Management ore of other Toyota executives, developed several principles of car-making efficiency that became what is now known as lean manufacturing and just-in-time inventory management. ‘Ohno’s ideas not only changed the auto industry, they changed latetwentieth-century manufacturing. ’ At the very core of these concepts were attention to detail and a ‘noble frugality. ’ However, over the years, it appears that Toyota’s executives slowly lost the ‘purity’ of that approach as the once-strong commitment to quality embedded in Toyota’s corporate culture became lost in its aggressive moves to grow market share and achieve productivity gains.From about 1995 to 2009, Toyota e mbarked on the ‘most aggressive overseas expansions in automotive history’ and at the same time had a laser-like unparalleled focus on cutting costs. Four major cost-cutting and expansion initiatives severely strained organizational processes and employees. One initiative was localized manufacturing. Started in the late 1990s, Toyota established manufacturing hubs in Asia, North America, and Europe. Such an approach meant relying more on local suppliers and design teams to tailor cars to local tastes.Another initiative was called Construction of Cost Competitiveness for the 21st Century, or CCC21. It was a massive cost reduction program. Through an ongoing process of redesigning parts and working with suppliers, more than $10 billion of savings were achieved. The Value Innovation initiative was a more ambitious version of CCC21. Under this program, more savings were achieved by making the entire development process cheaper and by further cutting parts and production cos ts.And finally, the Global 15 initiative was a master global plan for attaining a 15% share of the global car market by 2010. As of mid-2010, Toyota had an 11. 7% share of the worldwide car market. However, this ‘combination of high-speed global growth and ambitious cost cuts led to the quality lapses that tarnished the once-mighty brand. ’ Toyota’s president, Akio Toyoda apologized for the company’s actions and said, ‘We pursued growth over the speed at which we were able to develop our people and our organization.I regret that this has resulted in the safety issues described in the recalls we face today, and I am deeply sorry for any accidents that Toyota drivers have experienced. ’ So what is Toyota doing to remedy its problems? In addition to the massive recall, the company’s president says that it is setting up a system to respond more quickly to complaints. In fact, the automaker has promised to give regional executives a bigger r ole in issuing recalls based on local consumer complaints, although Mr Toyoda says that the final decisions regarding recalls with continue to be made in Japan.The company is also holding twiceyearly global quality meetings and more frequent regional quality meetings. And finally, the company is re-committing itself to better training employees in quality control. Assignment File 7 Required: a Using the seven dimensions of organizational culture (Exhibit 2. 5 of your textbook) and information from the case, describe the culture at Toyota Motor Corporation. Why do you think this type of culture might be important to a car maker? 8 marks) How do you think a long-standing culture that had such a strong commitment to quality lost its ability to influence employee behaviours and actions? What lesson can be learned about organizational culture from this? Explain. (8 marks) Taking the company’s stakeholders into consideration, do you think it was important for Mr Toyoda to apologize for the company’s decisions? Why? (6 marks) What could other organizations learn from Toyota’s experiences about the importance of organizational culture? (8 marks) b c d Source: Robbins, S P and Coulter, M, Management, 11th edn, 93–94. Related article: Time Management – Work File Management Assignment Content 1. Introduction 1. 1) About Herbalife 1. 2) Mission of Herbalife 1. 3) Herbalife Way 1. Macro Environmental Factors 2. 4) Political/Legal Forces 2. 5) Economic Condition 2. 6) Social/Cultural Environment 2. 7) Technology Changes 2. Micro Environmental Factors 3. 8) Customer 3. 9) Intensity of rivalry among competitor 3. Four Management Functions that affects the economy 4. 10) Planning 4. 11) Organizing 4. 12) Leading 4. 13) Controlling 4. Conclusion 5. Recommendation 1. Introduction 1. 1) About Herbalife Herbalife is a global nutrition, weight management and skin care company.It runs the business in 84 countries (As July 2011) and distributes the products by approx. 2. 7 million independent distributors. Herbalife recorded 5. 4 billion USD in retail sales in 2011 that surpassing Mark Hughes’s (founder of Herbalife) vision of 5 billion USD. This company was founded by Mark Hughes in July 1980. (cited from Herbalife History) 1. 2) Mission of Herbalife To change peopleâ €™s lifestyles by providing the best business opportunity in direct selling and the best nutrition and weight-management products in the world. (cited from Herbalife Mission) 1. 3) Herbalife WayHerbalife penetrates the market by sponsoring world-class athletes, teams, events around the global such as Lionel Messi, FC Barcelona soccer clubs, 2011 World Football Challenge and champions in more than 15 other sports. (Cited from Herbalife Sponsorship) Herbalife adopted multi-level marketing to distribute their products from independent distributors. 2. Macro Environmental Factors There are many environmental factors that affect the business. Among these factors, we can categorize into two segment- internal and external factors or micro and macro environmental factors.In external or macro environmental factors, following are contains: political/legal forces of the Government, social/cultural environment, economic condition and the technology changes. From the above factors, I want to discuss 4 factors. 2. 1) Political/Legal Forces Political forces are a kind of laws and regulation. This is the level of the government what and how intervenes in the economy. For example, tax policy, tariffs, environmental law, trade restrictions, labor law and what goods and services are provided by the government and what are not and so on. And then the infrastructure of the business and how affect to the health of nation.Laws and regulations are always changing and complex in the economy. For Herbalife, some products cannot import to Singapore because of the law. In this condition, Herbalife should try to discover in another way to export to Singapore that accept from the Singapore Government such produce the product in different way or scrutiny the way of production to get the same effect. 2. 2) Economic condition Economic condition can affect to the company. Economic condition contains economic growth, interest rates, exchange rates, inflation rates and taxation rates. The no ticeable thing is exchange rates.For Herbalife, it is base in US and run the business in above 80 countries. So, Herbalife always deal with exchange rate. Normally, exchange rates are always fluctuating. All countries are also using their own currency. When local currencies devalue in exchange market, this will be a problem. As the prices of the products are fix, the profit will be reduced than original expect. 2. 3) Social/Cultural Environment It is the social aspect or cultural aspect such as health awareness, population growth rates, education, trends, lifestyle changes, attitudes to work, safety, age distribution, leisure activities, career attitude and so on.For example in Singapore, most of senior people willing to work and earn money. Most of companies and organization desire to recruit young and active people. Herbalife reduce this problem by recruiting senior people. In this way, Herbalife penetrates within senior people market. 2. 4) Technology Changes Technological factor also can decide the company profit and standing the company in the business. This factor encloses research and development activities, automation, and technology incentives and so on. It can define the barrier of entry to the market, efficient level of production, outsourcing decision.For Herbalife, they have Nobel laureates to do research their products in their own labs. Herbalife always pressed in Time magazine and magazines in US but they never press and advertise in Singapore. To penetrate Singapore market, they should advertise and press in Singapore’s magazines and newspapers. 3. Micro Environmental factors Internal or micro environmental factors include Poter’s Five forces- bargaining Power of consumers, barging power of suppliers, threat of substitution, intensity of rivalry owing competitor, threat of new entrants. Among them, I want to discuss the following. 3. ) Customers Customers are one of powerful things in the business. They want the highest quality a nd the lowest price. Bargaining power of the customer mean that more than negotiation of the price and broader meaning than that. Customer’s words also helpful and work for the company. Once they satisfy with the products or service, they advise other people to use the product. For Herbalife, customer service needs to be better. They very take care the new customers but not very much to the old one. This fact must be aware because the new or the old both are important for the company. 3. 2) Intensity of ivalry among competitors In earlier economic, rivalry makes the company profit to zero. Today, rivalry makes improve the quality and profit. In business, if competitors produce the same products, the company can learn from the competitor and even can produce better quality of the products. In that condition, the company no needs to introduce the product and only need to advertise and think about how to penetrate and how to get more market shares percentage. 4. Four Management Functions that effect to company There are four main functions which are necessary and essential to be an efficient and effective company.These functions are planning or strategizing, organizing, leading and controlling. 4. 1) Planning It is the first step of the management functions. It comprises three stages of setting the objectives, deciding the action and achieving the goal. There has three kinds of planning which are strategic action plan, tactical action plan and operational action plan. In every action plan of this step, the most important thing is knowing SWOT – strength, weakness, opportunities and threat. As Herbalife, they should analyze these things to be a successful company. For Herbalife, their strength is the products.Herbalife products are very effective and base on the natural things therefore can rely on these products. There are two weaknesses in Herbalife. The first one is that the retail price is expensive for normal-income people and the second one is outsider cannot buy the products without person, who introduces the products as Herbalife term, consultant or sponsor. So everyone cannot buy everywhere. As Herbalife use multi-level marketing, there is no up-front cost, everyone can find part time or full time jobs as sale representatives and make profit themselves.This fact can attract the people to join and participate to Herbalife. In this way, Herbalife expands day by day. There are so many positions or steps in Herbalife such as consultants, supervisor, world team, millionaire team etc. Everyone cannot get these positions. For example, Herbalife does not run the business in Myanmar. So, Myanmar people cannot get this kind of position except from PR. This can affect on motivation of the staffs or employees. 4. 2) Organizing The second step of management functions is organizing.Depending on how the company organizes the resources (such as human resources, financial resources, data from the market and technology from the technici ans) decide the standing of the company in the business and the company profit. Some companies do not set the specific jobs for example, managers do chaos, office staff are fixing machinery broke, and employees are chatting and fighting each other in office hour. In this condition, managers and senior managers can reduce this kind of problems by setting rules and regulations and the responsibilities and prepare the work schedule.The second thing is the time. Most of managers do everything and not sufficient time. Managers can solve this problem by delegation. After that, most companies face with budgeting problems. Managers want to do so many things consequently; they have not sufficient finance in later. These things are making to failure organization. In Herbalife, all stake holders are doing their respective works and always setting rules and regulations and all of the stakeholders must follow. And then, Managers have authority to do and distributors are also as their respective ways.Financial of the company are always growth because of the independent distributors. 4. 3) Leading The third one is leading. It concerns about human resources or employees. According to Gomez-Mejia and Balkin (2012) P. 30, it consists of energizing and motivating the employees, leading or guiding the subordinate to achieve the organizational goal. Not all employees are always motivated. To be an effective business, all employees and subordinates must be motivated and active and the managers are responsible to that.Firstly, manager let the employees know and clear the organization and then motivate to the employees will be the good result such as public Employee of the Month, Employee of the Year, Recognition letter etc. In Herbalife, they have training every month and motivate the people by incentive such as promoting, awarding, increasing the volume point, vacation to worldwide and so on. The bad thing for Herbalife is charge for the training. If he or she wants to attend the t raining he or she must be pay the training fees. 4. 4) Controlling The last step of management function is controlling.It means that monitoring the performance standard. In this step, there are three steps; firstly setting the performance standard, secondly comparing the actual performance to the standard performance and the last is correcting the actual performance to achieve the standard performance. In performance, there are so many factors such as quality performance, customer service performance, and financial performance and so on. To be a successful company in the business, managers should be scrutiny their subordinate and the company performance.In Herbalife, they set the target that how much net sale to be for the coming year. If distributors sales the product surplus, company appreciate and award to the distributors. This is the correcting and performing to achieve the standard performance. Controlling does not mean for only one time. If the companies overcome the standard performance once, set the next standard performance. Most of company looks only for the profit. This makes company to meet failure. Actually, if company meets with the target budget once, look other field to get success such as customer service and so on.Because customer satisfaction is very important for the business in market. 5. Conclusion As I mention from the above, Herbalife is weight-management products and skin-care Company. Today is good time to run the business for Herbalife because fast food outlets are more and more open and changing people eating style from family home dinner to outside food. So people getting unhealthy and obesity rate is very high than the earlier. Time and circumstances are good. For second point of my view, they already expand and popular in above 80 countries.The more expand the business, the more problems will appear. So the company should always test and check their products and emphasize on customer service. Although the product is very good, t he business will fail when customer service is not good quality. The third point is all of the employees, distributors, consultants, and supervisors are very proud to talk about their products. They love very much their company and the founder Mark Hughes. All of them are always motivate and unity. This is one of the ways to be a successful company in business. These are good points of Herbalife.On the other hand, not everybody knows Herbalife products. Only few people know. So, they should do advertise and make people to know their products. 6. Recommendation I can surely approximate that Herbalife will get success in near or further future because people in nowadays want to be slim, looking good, healthy, beauty and earn more money. This company produces weight management products, medicine to prevent diseases such as heart disease, liver disease, cancer, diabetes, stomach ache and so on. For unhealthy or desire to slim person, they will use the products.To earn money, Herbalife c an do as full time or part time distributor or consultant. Their skin-care products are made from aloe vera and natural herbs and things do not put chemical into the products. So their skin care are reliable and there is no side effects. On the other hand, Herbalife products cannot buy in everywhere and anytime. Some products cannot import to Singapore. There are very few Public image in Asian country for example, Singapore. There is no press in Singapore’s magazines or newspapers from the established year of last 9 year ago. There have to pay money for training classes.From my point of view, these things should be shifting to effective ways. They can expand more and more but still need to find out the more effective ways. References http://www. oppapers. com/essays/Environment-Factor/887124 Environment factor http://wiki. answers. com/Q/List_macro-environmental_factors List macro-environmental factor http://answers. yahoo. com/question/index? qid=20100528065638AAQ6Wyo What a re the environmental factors affecting business and the impact of the environment factors affecting it? http://www. quickmba. com/strategy/porter. shtml Rivalry http://www. oup. om/uk/orc/bin/9780199296378/01student/additional/page_12. htm PESTEL analysis of the macro-environment http://www. enotes. com/business/q-and-a/among-planning-organising-leading-controlling-polc-123875/ among planning, organizing, leading and controlling (POLC) what are the two most important process and why? (according to me its planning and leading) http://www. articlegeek. com/business/marketing/pros_and_cons_of_mlm. htm https://new. edu/resources/managing-the-international-business-with-the-p-o-l-c-framework Controlling Books Management People / Performance / Change Gomez-Mejia. Balkin

Does Ethnicity and Language to the Degree of Parent Involvement in Schools Essay

Many recent studies have indicated that parent involvement can make significant differences to outcomes at schools. Why some parents become involved more than others in their children’s education has been the subject of past studies, and ethnic minority status (especially Black and Hispanic) have been associated in the past with poor involvement compared to whites. But other studies have shown completely opposite conclusions i. e. parental involvement is higher in ethnic groups than whites. The critique: This questionnaire study of teachers and parents was a multi-dimensional investigation into the role of ethnicity in parental involvement in schooling found that Black parents perceive that they take a more active role in their children’s schooling than any other ethnic group. By contrast the teachers’ perceptions on the issue were drastically opposite – teachers reported much lower levels of alliance with Black parents than White or Hispanic parents. The fact that fewer than 4% of teachers in this study were blacks probably has been a significant factor in this regard. One of the main weaknesses of this study is a lack of verifiability – it was entirely based on questionnaires, without any involvement of students themselves. Secondly the fact that the population consisted entirely of low-performers may have introduced a source of bias in the study. There were also inadequate measures of ruling out the effect of other confounding factors e. g. education level, incomes of households which made it difficult to compare ethnicity properly. Finally, some ethnic groups returned more questionnaire than others, making it difficult to conduct a like for like study. Conclusion : More studies are needed, carried out in a more rigorous method, before the true effect of ethnicity on parental involvement with schools can be established.

To Kill a Mockingbird Part 1 Chapter Summaries

Harper Lee; To Kill A Mockingbird CHAPTER SUMMARIES Part 1 Chapter 1 The story is narrated by a young girl named Jean Louise Finch, who is almost always called by her nickname, Scout. Scout describes her family's history and her town, Maycomb. She and her brother, Jem, are also introduced to Dill, and the children share their stories and imaginations about the man next door. Chapter 2 September arrives, and Dill leaves Maycomb to return home. Meanwhile, Scout goes to school for the first time, of which she has been eagerly waiting for. However, it does not go as well as she had expected†¦. Chapter 3 Walter Cunningham comes to lunch with the Finches and Scout learns a lesson in manners from Calpurnia and a lesson of compromise from Atticus. Back at school, Miss Caroline discovers what a ‘cootie’ is. Chapter 4 The rest of the school year passes grimly for Scout as she does not like the slow curriculum. After school one day, Scout and Jem find some mysterious presents in the knothole of an old oak tree on the Radley property. Dill returns, and the kids play a new game. Chapter 5 Jem and Dill grow closer, and Scout begins to feel left out of their friendship. As a result, she starts spending time with one of their neighbors: Miss Maudie Atkinson. And the children's fascination with Boo Radley continues. Chapter 6 On Dill’s last night, the three kids venture out to try and see into Boo Radley's back window. This adventure leads to terrifying results, especially for Jem. The kids are forced to lie when the neighbourhood hears the commotion. Chapter 7 A few days after the kids adventure, Jem finally tells Scout what actually happened to him that night and as the summer comes to a close, Scout and Jem find more presents in the Radley tree, but their reward is suddenly cut off by Mr. Radley. Chapter 8 Winter comes quickly, bringing a rare snowstorm to Maycomb. Miss Maudie's house is ruined in a fire and whilst the neighbourhood is helping, Jem and Scout are asked to stay put by the Radley place where scout has a rare encounter with Boo without even knowing it. Chapter 9 Scout runs into trouble with both a classmate and a cousin when the two boys taunt her about her father, whom they call a â€Å"nigger lover. † Atticus explains to Scout that he will be defending a black man named Tom Robinson. Chapter 10 Scout had previously thought that Atticus was too old to do anything. However discovers that he does actually possess some talents, when he is asked to shoot a sick dog with one shot of a rifle and gets it, this amazed Scout and Jem. Chapter 11 Jem and Scout learn more about their neighbour Mrs. Dubose, Jem in more ways than one as he is asked to read to Mrs. Dubose every afternoon as a punishment. About a month after jem had completed this, Mrs. Dubose died of a morphine addiction.

Beloved on Slavery

In regards to the novel Beloved Toni Morrison says, â€Å"[The novel] can†t be driven by slavery. It has to be the interior life of some people, a small group of people, and everything that they do is impacted on by the horror of slavery, but they are also people. † Critics argue that the novel is driven by slavery and that the interior life of the protagonists is secondary. This is true because most of the major events in the story relate to some type of slavery. The slavery that drives the novel does not have to be strictly physical slavery. Morrison†s characters are slaves physically and mentally. Although they are former slaves, they are forever trapped by horrible memories. The type of slavery the novel initially depicts does not correspond to what really happened to slaves in the 1800s. At Sweet Home, Mr. and Mrs. Garner treated their slaves like real people. Mr. Garner is proud of his slaves and treats them like men, not animals. . . . they were Sweet Home men — the ones Mr. Garner bragged about while other farmers shook their heads in warning at the phrase. [He said,] â€Å". . . my niggers is men every one of em. Bought em thataway, raised em thataway. Men every one. â€Å"1 The things that occurred at Sweet Home while Mr. Garner is alive are rather conservative compared to what slaves actually suffered during this time period. Under the management of schoolteacher, things change dramatically. He turns Sweet Home into a real slave plantation. He treats and refers to the slaves as animals. He is responsible for the horrible memories embedded in Sethe and Paul D. Sethe feels the impact of slavery to its fullest extent. Slavery pushes her to kill her baby daughter. She feels that is the only way to protect her beloved daughter from the pain and suffering she would endure if she became a slave. The minute she sees schoolteachers hat, Sethe†s first instinct is to protect her children. Knowing that slave catchers will do anything to bring back fugitive slaves and that dead slaves are not worth anything, Sethe took matters into her own hands. On page 164 Sethe says, â€Å"I stopped him. I took and put my babies where they†d be safe. † Paul D asks, â€Å"How? Your boys gone you don†t know where. One girl dead, the other won†t leave the yard. How did it work? â€Å"They ain†t at Sweet Home. Schoolteacher ain†t got em,† replies Sethe. This one incident does not only affect Sethe, but it changes things for Beloved and Denver as well. Beloved loses her life to slavery. Her own mother sacrifices her existence in order to keep her out of slavery. As for Denver, she is indirectly affected by the horrors of slavery. She has to put up with living in a haunted house because her mother refuses to run away again. On page 15 Sethe says, â€Å"I got a tree on my back and a haint in my house, and nothing in between but the daughter I am holding in my arms. No more running — from nothing. I will never run from another thing on this earth. † Sethe becomes a slave again when she realizes who Beloved really is. She feels indebted to Beloved for taking her life. In an effort to gain forgiveness, Sethe decides to focus all her energy on pleasing Beloved. When once or twice Sethe tried to assert herself — be the unquestioned mother whose word was law and who knew what was best — Beloved slammed things, wiped the table clean of plates, threw salt on the floor, broke a windowpane. †¦ Nobody said, You raise your hand to me and I will knock you into the middle of next week. †¦ No, no. They mended the plates, swept the salt, and little by little it dawned on Denver that if Sethe didn†t wake up one morning and pick up a knife, Beloved might. 2 Then there†s Paul D, who replaces his â€Å"red heart† with a tin tobacco box. He refuses to love anything strongly and establish long term relationships because he is still hurting from losing his brothers and friends to schoolteacher. Schoolteacher also takes his pride and manhood away by forcing him to wear a bit. Paul D compares himself to a chicken. On page 72 he says, â€Å"But wasn†t no way I†d ever be Paul D again, living or dead. Schoolteacherchanged me. I was something else and that something else was less than a chicken sitting in the sun on a tub. † As a member of the chain gang he suffers another type of slavery because he is both a prisoner and a sexual servant. Even after he escapes and is a free man, Paul D is still a slave. He is a slave to his memory. Having been through so many horrible events, he has trouble finding happiness again. In her novel, Morrison uses the phrase, â€Å"Freeing yourself was one thing; claiming ownership of that freed self was another. † This applies to each and every one of her characters. Sethe will always be haunted by the memory of killing her own flesh and blood. It will be a long time until Paul D is ready to turn his tin box back into a red heart. While Denver finally ventures out of 124, she is not going to forget being shunned by the community and being held captive by her own house. As for Beloved, she is her own slave. Her constant dependency on Sethe makes her weak. Beloved needs to free herself from Sethe. Though it is hard, she needs to accept what has happened and move on. Beloved is about a group of people and how they deal with life†s hardships. Many issues in the story deal with control. There is a constant struggle for power throughout the novel. Each character fights to free him/herself from something or someone. The major theme in the story is freedom and how to acquire it. The critics are correct in saying that the novel is primarily about slavery, but they should mention that slavery means more than just being an indentured servant.

Congregation and the Urban Landscape of Milwaukee Assignment

Congregation and the Urban Landscape of Milwaukee - Assignment Example People have changed their lifestyles and migrated to urban areas in the hope of securing job employments so as to live a comfortable life (Judith et al,pp.4-7). a). Rent Gap refers to the differences that exist between the rent that households are paying currently and the possible optimum rent that the market has the potential to generate. Assuming that there is an a positive correlation between the median household income and the percentage of home ownership, then three consensus tracks likely to experience gentrification. They include; Fairfield, Tripoli Park and Brown Deer Park (Judith et al., pp.4-7.b. The most actively sought natural amenities in Milwaukee by developers include the presence of amenities such as water and food. Food is among the most fundamental needs that human beings require for survival. Development based on latent cultural capital intends to ensure that redevelopment of the area is based on the culture of the people in the area (Hoelscher et al, pp.5-7). c. The current housing policies in Milwaukee have enabled the middle and upper-class families to able to afford to purchase houses. On the contrary, the Black community has been isolated in house ownership as the current policies are unfavorable to them (Gartner, pp.5-7). d. The residential congregation concept is a social and economical idea. The settlement of human beings influences their social interactions and economic activities. Furthermore, human beings are social able in nature and interact with each other. Consequently, it is impossible to find people who are living in solitude and cannot interact with other races. Residential congregations also pull people together who identify the existing business opportunities. People who reside together have escalating needs that need to be. Consequently. The entrepreneurs cease the opportunities and start providing goods and services that meet the needs of customers (Gartner, pp.1-4). Hoelscher,

Research Methodology - Research Findings of Etisalat Telecorporation Dissertation

Research Methodology - Research Findings of Etisalat Telecorporation and the result - Dissertation Example The research methodology has been discussed below. The aim of the research is to find the role of IT outsourcing in enhancing the profitability, growth and sustainability of Etisalat. The research has been undertaken with the help of qualitative tools and quantitative tools. Qualitative tool used in this research includes design of questionnaires keeping the objective of research into consideration and then undertaking surveys with target group of people. The target groups for carrying out the surveys are selected in such a way that the responses obtained are reliable and not random. Firstly the questionnaire is designed such that it contains a comprehensive set of questions. The questions prepared addresses the validity of the strategy of IT outsourcing adopted by Etisalat, whether outsourcing of IT could be considered as a key asset to the business of Etisalat, whether IT outsourcing has helped to reduce the cost of operations of Etisalat, whether improvement of services occurred a s a result of outsourcing, whether effects on profitability and sustainability of business have taken place. Responses to the questionnaire were obtained in a â€Å"Yes† or â€Å"No† or â€Å"Don’t know†. The survey using the questionnaire has been carried out in two phases. In the first phase, the questionnaire was used to undertake a survey through responses from the responsible employees of Etisalat. The senior managers, sales managers and the operations managers were surveyed with the fixed set of questions. Responses obtained from the senior and middle management of Etisalat were considered to be reliable as they could readily understand the differences in daily operations of Etislat, the convertibility of the sale pitch and service responses of the clients and customers (Burgemeister, 2003, p.11). The senior manager would certainly have the feedbacks and reports on the implementation of strategic outsourcing of IT by Etisalat. A sample of the respon ses received was taken into consideration and a second phase of survey was conducted with the help of the same questionnaire. This time the questionnaire was used to undertake a survey among the clients, customers and representative of Etisalat in UAE in order to justify the responses of the selected sample with the responses of the beneficiaries of Etisalat. The two clients of Etisalat who were surveyed using the questionnaire are American University of Sharjah and Sharjah Islamic Bank. The same set of questions was asked to the customers, clients and representative of Etisalat. The respondents answered the questions in specific categorical responses which were based on their experience of services of Etisalat and any notable changes felt in the services and operations due to IT outsourcing by Etisalat. The representative responded to the survey based on the feedback available from various stakeholders of Etisalat. The findings of the survey were then matched with the findings of a quantitative analysis (Kolb, 2008, p.16). The quantitative findings were obtained by the use of a quantitative tool based on the financial statements of Etisalat. Considering the fact